Privacy Policy
Last updated: 8/18/2025
1. Information We Collect
We collect information you provide directly to us, such as when you contact us through our website or send us an email. This may include your name, email address, company name, and any message content.
We also collect certain information automatically when you visit our website, including:
- IP address and browser information
- Pages visited and time spent on our website
- Device and operating system information
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer support
- Send you technical notices and updates
- Improve our website and services
- Analyze website usage and optimize user experience
- Comply with legal obligations
3. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties. We may share your information only in the following circumstances:
- With your explicit consent
- To comply with legal requirements or court orders
- To protect our rights, property, and safety
- In connection with a business transfer or merger
4. Data Security and Retention
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication measures
- Employee training on data protection
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
5. Your Rights and Choices
You have the right to:
- Access and review your personal information
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt-out of certain communications
- Lodge a complaint with supervisory authorities
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience and analyze website usage. You can control cookie settings through your browser preferences.
7. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
8. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: contact@shugur.com